Personal Data Protection

Privacy Policy gj99 — How We Protect Your Information

Your privacy is a priority at gj99. This document transparently explains how we collect, use, store, and protect your personal data as a member of our platform.

Last updated: January 2026

Gj99's Six Data Protection Principles

Before reading the full policy, here are the core principles that shape how gj99 handles every member's personal data.

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High-Level Encryption

All data transmitted between your device and gj99's servers is protected with 256-bit SSL encryption — the same standard used by international banking institutions.

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No Third-Party Data Sales

Gj99 has never and will never sell, rent or transfer your personal data to any third party for marketing or commercial purposes without your consent.

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Full Transparency

We clearly state what data is collected, why it is needed, and how long it is retained. There is no hidden or unexplained data collection.

User Control Rights

You have full rights to access, correct, transfer or request deletion of your personal data. Your request will be processed within the stipulated timeframe.

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Compliance with International Standards

The gj99 Privacy Policy is structured in accordance with internationally recognised data protection standards, ensuring a consistent and accountable level of protection.

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Immediate Breach Notification

In the event of any data breach that may affect you, gj99 is committed to notifying you within a reasonable timeframe in accordance with industry standards.


Types of Data We Collect and Their Purpose

This quick-reference table gives you a snapshot of the data gj99 collects and why it is needed.

Data Type Example Purpose of Collection Retention Period
Identity Data Name, date of birth, IC number Identity verification (KYC), legal compliance 7 years after account closure
Contact Data Email, phone number Account communications, security notices Throughout the active account period
Financial Data Banking information, transaction records Deposit and withdrawal processing 7 years (audit requirement)
Technical Data IP address, device type, browser Security, fraud detection 90 days
Gaming Data Betting history, game preferences Personalization, responsible gaming 3 years
Cookie Data Language preferences, login sessions Enhanced user experience Until deleted by the user

1 Introduction

This Privacy Policy explains how gj99 ("we", "Platform") collects, uses, stores and protects your personal information when you register or use our services. This document forms part of the overall agreement between you and gj99, together with the platform's Terms and Conditions.

Gj99 takes our responsibility as the custodian of your data seriously. We understand that your trust in us depends largely on how we handle the personal information you entrust to us. That is why we ensure every aspect of data handling at gj99 is carried out with full transparency and uncompromising security standards.

By using the gj99 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.

2 Personal Data We Collect

Data You Provide Directly

When you register an account, use our services or contact our support team, you directly provide the following information:

  • Full name as shown on official identification documents.
  • Date of birth for age eligibility verification.
  • Active email address and mobile number.
  • Bank or eWallet details for processing deposits and withdrawals.
  • A copy of your identification document (MyKad or passport) for the KYC process.
  • Proof of address if requested during advanced verification.

Automatically Collected Data

When you use the gj99 platform, our systems automatically record certain technical information required to ensure platform security and functionality:

  • IP address and general location information based on IP.
  • Device type, operating system, and browser version used.
  • Pages visited, visit time and session duration.
  • Login credentials and account activity logs.
  • Gaming data including dates, times and wagering amounts.

Gj99 only collects data that is strictly necessary to provide our services. We do not collect any biometric data, health information or other sensitive data unrelated to platform operations.

3 How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. Here's how gj99 primarily uses your personal information:

To Manage Your Account

  • Processing account registration and verifying your identity.
  • Processing fund deposits and withdrawals securely.
  • Contacting you regarding account-related issues, security notices, and important updates.
  • Providing customer support when you contact us.

For Security and Compliance

  • Detecting and preventing fraudulent activity, money laundering, and platform abuse.
  • Complying with legal and gambling compliance requirements.
  • Implementing the Responsible Gaming program and identifying players who need assistance.
  • Verifying that users meet the minimum age requirement.

To Improve Your Experience

  • Personalizing content and game recommendations based on your preferences.
  • Analyzing usage patterns to improve platform design and functionality.
  • Sending information about relevant promotions and offers (only if you have not withdrawn consent).

4 Data Sharing with Third Parties

Gj99 does not sell, rent or transfer your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share certain information:

Approved Service Providers

We share necessary data with service providers that help us operate the platform — including payment processors, game software providers, and cybersecurity protection services. All providers are bound by strict confidentiality agreements and may only use the data for specified purposes.

Legal Requirements

Gj99 will disclose personal information where required by law, court order or direction from a legitimate regulatory authority. In such situations, we will notify you in advance where legally permitted.

Gj99 never shares your bank card number, password or account security details with any party, under any circumstances. If anyone claims to represent gj99 and requests this information, please report it to our support team immediately.

5 Data Security

Gj99 continually invests in security infrastructure to ensure your data is always protected. Key security measures we employ include:

  • 256-bit SSL Encryption for all data communications between your device and our servers.
  • Firewall and intrusion detection systems operating 24 hours a day to monitor suspicious activity.
  • Strict internal access controls — only authorized personnel may access sensitive player data, and all access is logged.
  • Encrypted data backups regularly to separate, secure server locations.
  • Regular security audits by independent third parties to identify and address any vulnerabilities.

While we apply the best available security measures, no system can be guaranteed 100% safe from every threat. You also play an important role in keeping your account secure — use a strong password, enable two-factor authentication (2FA), and never share your login credentials with anyone.

6 Cookies and Tracking Technologies

Gj99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us recognise you and remember your preferences.

Types of Cookies We Use

  • Essential Cookies: Required for the platform to function properly — for example, maintaining your login session and saving language preferences. Cannot be disabled.
  • Performance Cookies: Helping us understand how users interact with the platform so we can improve it. Data is collected anonymously.
  • Functional Cookies: Saving your preferences such as favorite games and display settings for a more personalized experience.

You can manage cookie settings through your browser preferences. Please note that disabling essential cookies may affect the functionality of certain parts of the gj99 platform.

7 Your Rights Regarding Personal Data

Gj99 recognises and respects your rights as the owner of your personal data. You have the following rights, which can be exercised at any time:

Right of Access

You have the right to request a copy of your personal data we hold and information on how it is being used.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request that we correct or update it.

Right to Erasure

Under certain circumstances, you may request that we delete your personal data — subject to legal retention requirements.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain situations, such as when you are disputing the accuracy of the data.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the above rights, please contact the gj99 support team via live chat or email at [email protected]. Your request will be processed within 30 business days.

8 Children's Data Protection

The gj99 platform is exclusively for users aged 18 and above. We do not intentionally collect or process personal data from underage individuals. Should we discover that we have inadvertently collected data from a minor, that data will be deleted immediately and the account in question will be closed.

If you believe a child has registered an account on gj99 without your knowledge, please contact our support team immediately so the appropriate action can be taken.

9 Amendments to the Privacy Policy

Gj99 reserves the right to update this Privacy Policy from time to time to reflect changes in how we handle data, changes in legal requirements or improvements to our privacy practices. Any material changes will be communicated to you via your registered email or a notice displayed on the platform's main page.

The "Last Updated" date at the top of this page always reflects when the latest version of this policy took effect. We encourage you to check this page periodically. Continued use of the gj99 platform after any policy changes take effect will be considered acceptance of the updated policy.

10 Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data by gj99, our team is ready to assist you.

You can reach us via:

  • Live Chat: Available 24/7 directly from the gj99 platform — the fastest way to get an immediate response.
  • Email: [email protected] — for more detailed inquiries requiring a written response.

All privacy and data protection inquiries will be handled with complete confidentiality and processed as a high priority by our dedicated team.

Gj99 is committed to responding to all privacy-related enquiries within 30 business days of receipt. For urgent cases such as suspected data breaches, we aim to respond within 48 hours.

Your Data Is Safe. Time to Play.

Now that you know how gj99 protects your information, play with peace of mind. Register your new account and enjoy a safe, enjoyable gaming experience.

256-bit SSL Encryption
No data selling
24/7 Support
Bahasa Melayu